Significance of Six Sigma
Perfected by GE and applied throughout the GE Lighting Solutions organization, Six Sigma is a quality initiative that allows us to produce and deliver high-quality LED solutions with predictable reliability.
With our extensive in-house testing capability and commitment to Six Sigma, GE offers a design and engineering agility that is rarely found in start-ups, along with the superior product quality and responsive customer service you expect from one of the most respected companies in the world.
Because our customers demand world-class levels of quality, we are committed to maintaining a robust Six Sigma process and ISO 9001:2000 certification.
Together, Six Sigma and ISO 9001:2000 deliver
- World-class LED system reliability and performance
- Better quality with lower defect rates
- More accurate order processing
- Superior employee and organizational responsiveness
What exactly is Six Sigma?
"Sigma" is a statistical term that measures how far a process deviates from perfection. The central idea behind Six Sigma is that by measuring how many "defects" we have in a process, we can systematically figure out how to eliminate them and get as close as possible to "zero defects."
To achieve Six Sigma quality, a process must produce no more than 3.4 defects per million opportunities. These opportunities are defined as a chance for non-conformance, or not meeting required specifications. We work hard each day to improve quality levels in both products and services as we move closer to our ultimate goal of Six Sigma perfection.
Setting the bar ever higher
Our success with Six Sigma has exceeded the most optimistic predictions. Across GE Lighting Solutions, our associates embrace Six Sigma's customer-focused, data-driven philosophy and apply it to everything we do. We build on these successes by sharing best practices across all of our businesses, putting the full power of Six Sigma behind our quest for better, faster customer solutions.
To learn more about Six Sigma at GE Lighting Solutions, as well as the rigorous testing we conduct before putting our name on any LED system, please write to us at firstname.lastname@example.org.